Text Messaging Terms

Last updated: October 17, 2026

These terms apply to text messages (SMS/MMS) sent by Luxury Auto Body, a trade name of LA Works, LLC (“we,” “us”). LA Works, LLC also does business as Luxury Auto Works, Luxury Auto Body and Total Auto Works.

1. Our text programs

We offer two separate, optional programs. You choose each one separately, and agreeing to texts is never a condition of buying anything or getting service. You can always reach us by phone or email instead.

• Service texts: appointment confirmations and reminders, estimate and repair updates, vehicle-ready and pickup notices, payment and invoice links, and replies to questions you send us.
• Promotional texts: service specials and offers, maintenance-due reminders, seasonal promotions, and requests to review your visit.

2. How you sign up

• Service texts: check the “Text me about this request” box on our website or lead forms, or agree at our service counter or by phone (we keep a record of your choice).
• Promotional texts: check the separate “Send me specials and offers by text” box on our website or lead forms (at our shops, ask for the sign-up QR code).

Signing up for one program does not sign you up for the other.

If you text us first, we will reply and continue that conversation; that does not sign you up for either program. If you call one of our shops and we miss your call, we may send you one text from the number you called to ask how we can help. That text does not sign you up for any program. If you reply, we will text you back about your request.

3. Message frequency and cost

Service texts: frequency varies with your appointments and repairs. Promotional texts: up to 4 messages per month. Message and data rates may apply. Ask your wireless carrier about your plan.

4. How to stop

Reply STOP to any of our texts to stop all texts from Luxury Auto Works, Luxury Auto Body and Total Auto Works. You can also reply STOP ALL, END, CANCEL, QUIT, UNSUBSCRIBE, REVOKE, OPT OUT or OPTOUT, call us at (512) 986-7327, email info@luxuryautoworks.com, or tell any team member. STOP and these words are processed automatically when we receive them. Requests made in your own words, by phone, by email or in person are processed as soon as a team member receives them, and always within 10 business days. We will send one text confirming your opt-out.

To get service texts again, reply START. To get promotional texts again, check the promotional box on our website.

5. Help

Reply HELP for help, or contact us at (512) 986-7327 or info@luxuryautoworks.com.

6. Who sends the texts

Our texts come from local phone numbers assigned to our shops, including the call-tracking numbers shown on our website and ads. Every text begins with the brand and shop name (for example, “Luxury Auto Body Austin:”). Our main shop lines:

• Luxury Auto Body Austin: 8300 N Lamar Blvd, Suite B102, Austin, TX 78753 · (512) 986-7327
• Luxury Auto Body Round Rock: 1001 Louis Henna Blvd, Round Rock, TX 78664 · (512) 572-5245

7. Carriers

Wireless carriers are not responsible for delayed or undelivered messages.

8. Your information

We do not sell, rent or share your mobile phone number or your text-message opt-in and consent with any third party or affiliate for marketing or promotional purposes. We share them only with service providers that run our texting and customer systems for us, who may use them only to provide those services to us. See our Privacy Policy.

9. Changing numbers

If you change or give up your mobile number, please reply STOP from that number or let us know, so we don’t text the new owner.

10. Changes to these terms

We may update these terms; the “last updated” date shows the current version. A change will never sign you up for a type of text you did not agree to.

11. Contact

Luxury Auto Body, a trade name of LA Works, LLC · 8300 N Lamar Blvd, Suite B102, Austin, TX 78753 · (512) 986-7327 · info@luxuryautoworks.com